Privacy Policy

HOW WE HANDLE YOUR INFORMATION
When you register or book a service with us, we collect personal details you provide such as your full name, phone number, address, and email address. Additionally, when you visit our website, we automatically capture your device’s IP address and information about your browser and operating system to enhance your browsing experience.

The information you share is only provided to the specific service provider you select to fulfill your request. If that provider is unavailable, we may share your details with an alternative provider and will inform you accordingly.

YOUR CONSENT
How do we obtain your permission?
By submitting personal data like credit card information during transactions or booking changes, you are consenting to us collecting and using this data solely for that purpose.

How can you revoke your consent?
If you decide to withdraw permission for us to contact you or use your data, please reach out to us at info@leotechservice.com.

DATA DISCLOSURE
We may need to disclose your information if legally required or if you breach our terms of service.

PAYMENT PROCESSING
Payments are securely handled through trusted platforms like PayTM, Instamojo, and Razorpay. We do not retain your card details on our servers. These payment gateways comply with the Payment Card Industry Data Security Standard (PCI-DSS), providing encryption and protection when processing your transaction until completion. PCI-DSS standards are maintained in partnership with leading card associations such as Visa, MasterCard, American Express, and Discover, ensuring secure handling of your payment information.

USE OF THIRD-PARTY SERVICES
Third-party providers we engage, including payment gateways, SMS services, cloud telephony operators, and others, collect and use your information only as necessary to perform their services. These providers have their own privacy policies, which we recommend you review to understand how your data will be managed.

Some third-party services may operate or store data in jurisdictions different from ours. By using these services during a transaction, your data will be subject to the laws applicable in those jurisdictions.

Once you leave our website or app, or are redirected, our privacy policy and terms no longer apply.

EXTERNAL LINKS
Clicking external links may direct you away from our platform. We are not responsible for the privacy policies of other sites; we encourage reviewing their statements when visiting.

CALL RECORDING
To enhance service quality and training, calls may be recorded.

DATA SECURITY
We implement industry-standard safeguards to protect your data from misuse, unauthorized access, disclosure, alteration, or destruction. However, no system can guarantee complete security.

COOKIES
We use cookies to track user sessions and leverage third-party cookies for analytical insights.

AGE REQUIREMENTS
By using our site, you confirm that you are of legal age and consent to any minors under your supervision using our services.

CHANGES TO THIS POLICY
We reserve the right to update this privacy policy anytime. Changes take effect immediately upon posting. Significant modifications will be communicated to you so you remain informed about how we collect and manage your data.

In cases of company acquisition or merger, your information may be transferred to new ownership, which may continue providing services under this policy.

CONTACT AND RIGHTS
Should you wish to review, correct, or remove your personal data held by us, or for any questions, please contact our privacy officer at info@leotechservice.com.